Sandeep Srivastava
Articles
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Email & Call
We are available from 8am EST - 11pm EST Monday through Friday Email : support@midnightpulp.com Phone : +1 (424) 246-2167
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Why Aren't Subtitles Available for the Title I Want to Watch?
Since September 2012, it has been mandated by the FCC to provide captions for all content broadcast in the United States. Unfortunately, any content broadcast prior to that date is not legally requ...
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Where Can I Submit A Question or Request Specific Content?
We’d love to hear your questions, comments, or programming recommendations and encourage you to contact us about them. Send us an email with a brief description of your needs and a team member will...
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I Have a Problem with my VIP/Premium Subscription Purchase
Sorry to hear that! Send us an email and we’ll help sort it out –support@midnightpulp.com.
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Roku Device Compatibility with Midnightpulp
Midnightpulp is available with all Roku software versions from 6.2 and up. On the Roku player you can go to Go to Settings Go to System Select "About" There you will see the software version of ...
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Roku: Manually Set Connection Speed
If you wish to set the speed of your connection for video streaming manually on the Roku video player, there is a code you can enter to access the speed override settings. Take your Roku remote an...
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The Video Quality Doesn't Look Very Good.
Midnightpulp works very hard to bring you content at the highest streaming quality possible. That being said, we have content created before the HD era. Some titles may have different aspect ratios...
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How Can I Troubleshoot Video Playback Problems?
Here are some easy steps to troubleshoot any video playback issues you may be experiencing: 1) Reset your connected device. 2) Reset your cable modem. We recommend unplugging the power for at lea...
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How Can I Troubleshoot Audio Problems?
Unfortunately, there are lots of reasons why you could be experiencing audio issues. In order for us to troubleshoot, please email us at support@midnightpulp.com with the following info: 1) The mak...
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I'm Experiencing Slow Video Playback
If you’re having issues with playback quality or speed, try this: Reset your connected device. Reset the cable modem or router and keep the power unplugged for at least 30 seconds. Test video play...